PRIVACY POLICY

Welcome to Herb Wellness. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following information.

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping Address

  • Billing Address

  • Payment Information (processed securely through third-party payment providers)

  • Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Viewed

  • Time Spent on Our Website

  • Referral URLs

  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Process secure payments

  • Arrange shipping and delivery

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Personalize your shopping experience

  • Prevent fraud and unauthorized transactions

  • Respond to inquiries and requests

  • Send promotional emails and special offers (only if you choose to receive them)

  • Comply with applicable legal requirements

3. Payment Security

Payments made through our website are processed by secure third-party payment providers.

We do not store your complete credit or debit card information on our servers.

All payment information is encrypted and handled in accordance with industry security standards.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyze website traffic

  • Personalize your shopping experience

  • Support marketing and advertising

You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website features.

5. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information only when necessary with trusted third-party service providers, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Analytics providers

  • Marketing platforms

  • Customer support providers

  • Government or legal authorities when required by law

These service providers may use your information only to perform services on our behalf.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

Although we work hard to protect your information, no method of internet transmission or electronic storage is completely secure.

7. Marketing Communications

If you subscribe to our newsletter, you may receive:

  • New Product Announcements

  • Exclusive Discounts

  • Seasonal Promotions

  • Special Offers

  • Product Updates

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If such information is identified, it will be removed promptly.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Restrict or object to certain data processing

  • Request a copy of your personal data

To exercise these rights, please contact us using the information provided below.

11. Product Information Disclaimer

We make every effort to ensure that product descriptions, specifications, images, and pricing are accurate.

However, slight variations in color, dimensions, or appearance may occur due to manufacturing updates, monitor settings, or lighting conditions.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Any updates will become effective immediately upon being posted on this page.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Store Name: Herb Wellness

📧 Email: help.herbwellness@outlook.com

📍 Address: 130 John Scott Rd, Aiken, SC 29803